Yeh .. this one is old news, but I'll mention it anyway ... as it was on NPR yesterday. Where's the audio? (if someone can find the link to it .. LMK). It's a study from JAMA that describes how bad UI can cause medical errors. This is a no-brainer. At this week's meeting with a rep from our not-to-be-named EMR vendor (no, it's not really Voldemort) - we learned about some of their UI improvements and I will say that they are starting to "talk the talk." Things we talked about 3 years ago and they looked at us funny like we were speaking Turkish are now appearing in their Powerpoints. It's certainly a welcome change. When one of our pediatricians remarked that he had made errors in the ordering of immunizations because the UI of the immunizations screen is so bad - I wasn't surprised. Bad UI in healthcare applications simply shouldn't be tolerated.
The question, of course, is how we are going to get from here to there.